PRIVACY POLICY - taxowl.io

INTRODUCTION

Welcome to taxowl.io (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

INFORMATION WE COLLECT

We collect the following types of information:

Personal Information

• Contact details (name, email address, phone number, residential address)
• Identification information (PAN, Aadhaar number)
• Financial information (bank account details, income details, investment information)
• Tax documents and returns
• GST registration details and filing information

Technical Information

• IP address
• Browser type and version
• Device information
• Usage data and cookies
• Login information

HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

• Providing tax filing services for Income Tax Returns (ITR) and Goods and Services Tax (GST)
• Processing your transactions
• Communicating with you about your account and services
• Sending service updates and notifications
• Complying with legal obligations
• Improving our services and user experience
• Protecting against fraud and unauthorized transactions

DATA STORAGE AND SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure storage systems with restricted access
• Regular security assessments
• Employee training on data protection
• Secure data backup procedures

DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the purpose is fulfilled, we will securely delete or anonymize your information.

DATA SHARING AND DISCLOSURE

We may share your information with:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service. These providers are contractually bound to protect your information and can only use it for the specific services they provide to us.

Legal Compliance

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., tax authorities, law enforcement agencies).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

YOUR DATA PROTECTION RIGHTS

You have the following rights regarding your personal information:

Right to Access

You can request access to your personal information that we hold.

Right to Correction

You can request that we correct any information you believe is inaccurate or incomplete.

Right to Deletion

You can request that we delete your personal information. We will comply with this request unless there are legal obligations that prevent us from doing so.

Right to Restrict Processing

You can request that we restrict the processing of your personal information under certain circumstances.

Right to Data Portability

You can request to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to collect information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

COMPLIANCE WITH LAWS

We comply with all applicable laws and regulations regarding data protection, including but not limited to:

• The Information Technology Act, 2000
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Other applicable Indian data protection laws and regulations

CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us at: